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Q2-3. How do business processes and information systems relate?
Business processes and information systems are closely linked. A business process is a series of steps taken to achieve a specific goal, such as processing an order or managing payroll. Information systems support these processes by collecting, storing, and sharing data between departments. For example, in an enterprise system, entering a customer order updates inventory, triggers production, and adjusts accounting records automatically.
Q2-4. How do structured and dynamic processes vary?
Structured processes are routine, standardized, and predictable. They follow set procedures and are often repeated in the same way each time—such as processing invoices or running payroll. These are ideal for automation using enterprise systems. Dynamic processes, however, are flexible and rely more on human judgment, such as hiring, decision-making, or solving unexpected customer issues. They are harder to automate and often require more customization.
Q2-7. How can I use these topics at work?
At work, I can apply these ideas by identifying which processes are structured and can be improved with better technology, and which are dynamic and need more flexibility. I can also help evaluate if current information systems are supporting business goals effectively. For example, if data is spread across different tools, suggesting an integrated system could improve efficiency.
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