───✱*.｡:｡✱*.:｡✧*.｡✰*.:｡✧*.｡:｡*.｡✱ ───
Q7-1. What are the important characteristics of processes in organizations?
Business processes are structured sequences of activities with specific goals, which involve resource sand actors. They vary by structure, scope, objectives.Processes contribute to the value chain, which transforms inputs into outputs and require coordinate of human or computer actors and resources like data or software to align to business goals.
Q7-2. What are examples of common business processes?
Common business processes include inbound logistics such as receiving materials, operations such as manufacturing, outbound logistics such as shipping, sales and marketing, and service. Supporting processes include HR, accounting, procurement, and all of these are critical to delivering value in an organization’s value chain.
Q7-3. How can management improve processes?
Management can enhance processes by using BPMN to map and analyze workflows and identify bottlenecks. Continuous improvement methods like Six Sigma reduce defects, while Lean eliminated waste. Redesigning processes, setting KPIs, and engaging employees in changes streamline operations, align processes with goals, and help businesses reach their needs.
Q7-4. How can information systems be used to improve processes?
IS improves processes by automating tasks, enabling real-time data sharing, and providing analytics for monitoring. They standardize procedures, enhance control, and increase scalability, such as integrating supply chain and financial data in S/4HANA to boost efficiency and decision-making.
Q7-7. How can an IS hinder a process?
IS can hinder a process by causing data isolation—such as separate sales and inventory database. IS can also add unnecessary complexity to certain systems. While non-integrated systems lead to manual data errors, poorly configured systems can lead to slow operations. Also, without proper training, employees will be less efficient with a new system.
───✱*.｡:｡✱*.:｡✧*.｡✰*.:｡✧*.｡:｡*.｡✱ ───